Expanded Offerings for Service Desk and Warehousing

Computer Network Solutions LLC has been providing service desk offerings for the last 7 years in the area of network operations and production servers and has decided to expand on that offering.

Computer Network Solutions LLC has the ability to provide Level 1 and Level 2 Service Desk support at the client desktop level on a wide range of desktop software. CNS Service Desk offers an ITIL-compliant Support model ensuring you get quick, effective, and efficient problem resolution and tracking.

Unlike other Service Desk models, CNS Service Desk clients are provided the option to escalate to a field engineer if the problem can't get resolved remotely.

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TECH TIPS: REMINDER
Get into the clouds with CNS Disaster Recovery! Budget now for 2010.

Cloud computing is in its second stage of a long-term evolution of information technology which now allows disaster recovery (DR) to act as a utility service.

Computing clouds are created using virtualization technologies that allow organizations to move away from the complexity of accessing vast amounts of computing and storage internally. At CNS, we have invested in building our own industry leading Disaster Recovery Cloud Environment that clients can benefit from. CNS offers various DR solutions to meet a wide range of budgets. Adding a cloud DR solution offers a more cost-effective option to our customers.

CUSTOMER EXCELLENCE
Feedback from another happy client!

"On behalf of my managerial team, I wanted to extend my thanks to Michael Cook, Jr. for a job well done. He consistently met or exceeded our expectations on what we envisioned for the performance of the deployment technician. His ability to accomplish the project tasks was exemplary. He showed an excellent ability to grasp his responsibilities and execute his work in an efficient manner. His efforts assisted us in ensuring several offices could be deployed during a given workday. His ability to communicate with management and technical teams was notable. He always made sure to provide timely updates on his progress and alert management when unique logistical or technical issues arose. He remained flexible during this endeavor when it came to work schedules. His demeanor remained positive and helpful throughout the project.

In summary, his efforts were key in ensuring this deployment project was a success. I am very grateful for his work."

Regards,
Kevin

CNS INSIDER

MaxxVault 4.0 will be released November 16th, 2009. The latest version is built on two key words, Simple and Powerful. We have designed the interface to be extremely Simple to setup and administer, yet Powerful enough to roll out enterprise-wide.

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