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Regional Telephone Carrier

When this large, regional communications carrier decided to add performance monitoring to its commercial-client service portfolio, it immediately turned to CNS for assistance.

Rather than build a network operation center, replete with tools and personnel, the carrier contracted with CNS to provide a solution. CNS was able to offer monitoring and back-end ticketing support, along with the capacity for testing new circuits to ensure proper functioning.

Rather than build a network operation center, replete with tools and personnel, the carrier contracted with CNS to provide a solution.

Today, CNS monitors thousands of circuits for the carrier and has co-branded solutions to the small and mid-size market which take advantage of CNS’ Cisco Gold status and IP telephony specialization.

These added services have given the carrier a distinct competitive advantage as evidenced both by a continual rise in existing business as well as a significant upsurge in new business.

“At JFK International Air Terminal, CNS has been fulfilling our requirements for outsourced, cost effective technology support in the form of real time monitoring, maintenance and professional services.”

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